Middle Office Officer

November 2, 2023

Middle Office Officer


  • Standard / Permanent
  • ID-JW-Jakarta Raya
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Part of Operations Middle Office team which responsibilities include supporting other Operations units in pre-processing and post processing activities, regulatory reporting for Operations, Financial Security activities mainly related to payments in compliance to BNPP policies and procedures and relevant local regulatory requirements.

  1. Bring Direct contribution to BNPP operational permanent control framework
  2. Minimize operational failure, including but not exclusively the risk of fraud by helping to devise and by implementing sufficient regular controls
  3. Ensure appropriate escalation to Head of Global Market & MO, and Head of Operations on incident and/or permanent control issue (or compliance as appropriate) as soon as it is identified.
  4. Comply with internal and external regulatory and compliance requirements
  5. Comply with the BNPP standards of Code of Conduct, policies and procedures
  6. Comply with the BNPP IT Security policies
  7. Ensure adherence to AML/FS-related Group Policies and execution of associated operational controls, and to promptly escalate any resulting hit for analysis and decision.
  8. To involve and join necessary training in order to upgrade skills and to receive a proper coaching as a feedback so to be able to perform the job properly, timely and correctly.
  9. Perform as back up roles and support functions of co-worker in Operations activities as per back-up arrangement
  10. Contribute to the Permanent Control Framework on Level 1 and also Level 2 control plan handled by OPC team.
  11. Ensure all manual instructions (Cash and Global Markets) in Middle Office team are completed properly and correctly as per service level agreement
  12. Handling client’s inquiries (internal and external) properly and provide them with a professional support and assistance
  13. Conduct and submit regulatory reporting within Middle Office scope per their respective schedule timely and correctly
  14. Contribute to a proper review and follow up to relevant Departments to investigate any abnormal process, complaints, and/or transaction alert escalation
  15. Ensure of Level 1 control testing in ORUS for Middle Office Department is timely performed
  16. Ensure all documents check and pre-processing tasks are done timely and correctly with focus on payment processing
  17. Ensure end of day reconcilement process to ensure no  missing instruction
  18. Contribute to ensure all policies and procedures are well kept and updated
  19. Contribute for any system testing related to Middle Office process, including for UAT, DR, SCP, etc.
  20. Maintain a proper filing of documents

  • Soft skills (time management, teamwork, etc.)
  • Communication skills (verbal and written)
  • Product knowledge of Cash Management Services and Global Market
  • Knowledge on regulatory requirement and reports related with Middle Office scope
  • Understanding on Middle Office processes and activities
  • Knowledge on business/PC applications
  • University graduate (min. Bachelor degree)
  • Minimum 2 years working experience in Global Market / Cash Management / Trade Finance (select one) Operations in banking industry.
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